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Introducing POS Insights: Give Your Tasting Room Staff the Power of Personalization
Apr 8, 2025Karen Urquhart
Great wine brings people in, but a great experience keeps them coming back. Every guest who walks into your tasting room wants to feel special, whether it’s their first visit or their fiftieth. That’s where Customer Insights comes in. This new feature on Commerce7’s POS gives your team instant access to key customer details, helping them create more meaningful connections and drive more sales with less effort.
From Tasting Room to Inbox: How to Collect More Customer Email Addresses
Feb 21, 2024Karen Urquhart
Building lasting relationships with your customers begins with one powerful tool: their email addresses. We all know the importance of building a robust email list, but it's important to remember that quality is just as important as quantity. The task of collecting high-value email addresses in the tasting room presents a unique challenge, considering people's understandable reservations about sharing their contact information. So, in this blog we explore how to no only overcome these hesitations, but also how to build your email list with genuine, valuable connections.
Top 5 Ways to Upsell & Increase AOV in the Tasting Room
Jul 12, 2023Jennifer Warrington - WISE
It’s always important to make the most of every single guest walking through the tasting room door. While most wineries are hiring friendly staff with strong service hearts, sales skills continue to be an area of opportunity for our industry. Many people worry that selling wine is too pushy, but the reality is, it’s an extension of great hospitality.
Capture Emails in the Tasting Room to Generate More Revenue
Jan 6, 2022Commerce7 Team
A good tasting room experience should make a customer feel like they want to extend their relationship with your brand beyond that initial visit. You’ve likely already succeeded in creating this kind of experience for your tasting room. But are you truly giving customers the full opportunity to create a meaningful relationship with your winery? What happens after the customer leaves your physical tasting room?
Convert Tasting Room Guests into Repeat Customers
May 19, 2021Kaitlin Stratis
Tasting rooms are reopening, which means it’s the perfect time to develop initiatives for tasting room staff to not only create a memorable experience for guests but to also convert one-time visitors into repeat customers and create evangelists for your brand.
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