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As the wine industry evolves and the market intensifies, direct-to-consumer sales have become increasingly critical for wineries. A seamless and personalized customer experience is essential to fostering loyalty and driving sales. A well-structured DTC customer relationship management (CRM) system enables wineries to enhance customer engagement, tailor marketing efforts, and optimize sales performance.
Since the announcement of our acquisition of WineDirect, we've heard many questions about the key differences between the two platforms. If you're currently using WineDirect and preparing for your transition to Commerce7, you're probably wondering what to expect. The good news? Commerce7 offers all the essential tools you're familiar with—and then some.
2023 was an economically challenging year for many consumers, which was reflected by a 1.66% decrease in total sales across all DTC channels compared to 2022. Despite this dip, there were notable positive trends seen within all sales channels, highlighting opportunities for growth and optimization. Through our 2023 Data Book, “The Data That’s Changing Winery DTC”, our team examines the trends, statistics, and key insights we’ve found through analyzing our aggregate data across our 1,700+ winery client base.
"The Data That's Changing Wine DTC" is an invaluable resource for winery owners, marketers, and anyone involved in DTC operations, offering a comprehensive overview of the latest trends and statistics in wine DTC sales.
